Advisory and representation in consumer protection matters.
At Saroja HM & Associates, we advise and represent our clients in disputes arising from the supply of goods and services, E-Commerce Scams, Real Estate delays, Banking Issues and Medical Negligence and Unfair Trade practices in accordance with the Consumer Protection Act, 2019 and applicable rules and regulations.
We assist clients through the consumer dispute resolution process, ensuring compliance with statutory requirements and procedural frameworks.
We assist in matters relating to defective goods, deficiency in services, e-commerce disputes, real estate delays, banking issues, medical negligence, and unfair trade practices.
Yes, certain consumer complaints may be filed through online platforms such as the E-Jagriti portal, subject to applicable procedural requirements.
Yes, documents such as invoices, agreements, warranty documents, payment receipts, correspondence, and proof relating to the dispute are generally required.
While not mandatory in every case, issuing a legal notice may help clarify the dispute and may assist in resolving the matter before formal proceedings are initiated.
Depending on the facts of the case, remedies may include refund, replacement, compensation, removal of defects, or other reliefs as permitted under applicable law.